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UrsaIts not the prettiest on the underside, but god damn it, it's cable managed, and that's a feat for this setup. <a href="https://mas.to/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://mas.to/tags/pcgaming" class="mention hashtag" rel="nofollow noopener" target="_blank">#pcgaming</a> <a href="https://mas.to/tags/cablemanagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#cablemanagement</a>

AnnaWhy do <a href="https://aus.social/tags/printers" class="mention hashtag" rel="nofollow noopener" target="_blank">#printers</a> stop working when you need them?I rarely use mine because I’m so sick but I really need to copy and print these documents.Worked fine last time I used it several months ago now it’s randomly not feeding paper? WTF. Not been connected online so no remote access from manufacturer.I have nobody to fix it. No energy to do myself I’m so exhausted <a href="https://aus.social/tags/Tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#Tech</a> <a href="https://aus.social/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechSupport</a> <a href="https://aus.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://aus.social/tags/Syste" class="mention hashtag" rel="nofollow noopener" target="_blank">#Syste</a> <a href="https://aus.social/tags/TechCommunity" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechCommunity</a> <a href="https://aus.social/tags/HelpDesk" class="mention hashtag" rel="nofollow noopener" target="_blank">#HelpDesk</a>

Futuristic Robert [KJ5ELX] :donor:Quick memes for those in the know. <a href="https://infosec.exchange/tags/itsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#itsupport</a> <a href="https://infosec.exchange/tags/ansys" class="mention hashtag" rel="nofollow noopener" target="_blank">#ansys</a> <a href="https://infosec.exchange/tags/it" class="mention hashtag" rel="nofollow noopener" target="_blank">#it</a>

JudithHow do I stop this b*st*rd message?I am using Windows 11. I do not login with a <a href="https://mastodonapp.uk/tags/Microsoft" class="mention hashtag" rel="nofollow noopener" target="_blank">#Microsoft</a> account. I use <a href="https://mastodonapp.uk/tags/LibreOffice" class="mention hashtag" rel="nofollow noopener" target="_blank">#LibreOffice</a> but have various leftover bits of Microsoft Office which was installed when I got the computer.I have tried to disable Copilot. I have no Microsoft stuff running at start-up apart from Defender.I'm getting well p*ssed off with this. 😠 <a href="https://mastodonapp.uk/tags/TechHelp" class="mention hashtag" rel="nofollow noopener" target="_blank">#TechHelp</a> <a href="https://mastodonapp.uk/tags/FediHelp" class="mention hashtag" rel="nofollow noopener" target="_blank">#FediHelp</a> <a href="https://mastodonapp.uk/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a>

Paul KaterCustomer: I have a problem making orders. Me: I know you do this in HR system and I don't do HR system. Ask <coworker> for that. Customer calls me via teams and asks if I can fix the problem for her. In HR system.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

UrsaYou know what I'd like? A cable labeling standard that requires the transmission and power protocols to be on the body of the connector or cable length.So I dont have to spend 2 days trying to figure out that my PS5 wont send 4k to my tv via receiver because the HDMI isnt 2.0IT IS NOT REASONABLE TO HAVE A SPEC SHEET AVAILABLE FOR A CABLE. PUT THAT INFO ON THE GODDAMN CABLE.<a href="https://mas.to/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a> <a href="https://mas.to/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#technology</a>

dave-ïnïtïvFunFact: Ein Rechnerneustart löst 90 % aller Probleme und geht schneller als ein Ticket zu schreiben. <a href="https://chaos.social/tags/ITSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITSupport</a>

Moreno Colaiacovo 🇪🇺The new edition is on sale! <a href="https://mastodon.uno/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterFiguring out the exact cause for a problem sometimes feels like archaeology...<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterCustomer: {thing} still isn't working. Me: did you follow the instructions I sent you for {thing}? Customer: No. I'm not a technician. Me: You should have told me sooner.Let's do this over teams then. Customer: No. I'll wait until Thursday. Maybe {thing} works then.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterWorking in IT...<a href="https://writing.exchange/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#IT</a> <a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Kevin Karhan :verified:<a href="https://indieweb.social/@hodyroff" class="u-url mention" rel="nofollow noopener" target="_blank">@hodyroff</a> <a href="https://mitexleo.one/@ml" class="u-url mention" rel="nofollow noopener" target="_blank">@ml</a> Again: I don't deny that featureset nor that they ain't a compelling offer...<ul><li>It's just that I don't need a complete suite to handle an entire <a href="https://infosec.space/tags/RemoteDesktop" class="mention hashtag" rel="nofollow noopener" target="_blank">#RemoteDesktop</a> - centric <a href="https://infosec.space/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a> business.</li></ul>I just need a basic remote desktop at most, because anything else works with <a href="https://infosec.space/tags/SSH" class="mention hashtag" rel="nofollow noopener" target="_blank">#SSH</a> for me...

WesMasonPressing F12 on my boot screen to the point the OS thinks I have a keyboard error. <a href="https://lifergeek.social/tags/linux" class="mention hashtag" rel="nofollow noopener" target="_blank">#linux</a> <a href="https://lifergeek.social/tags/itsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#itsupport</a> <a href="https://lifergeek.social/tags/ventoy" class="mention hashtag" rel="nofollow noopener" target="_blank">#ventoy</a> <a href="https://lifergeek.social/tags/distrosurfing" class="mention hashtag" rel="nofollow noopener" target="_blank">#distrosurfing</a>

Paul KaterCustomer: Do you have a bitlocker key for my laptop? I send key Customer: Doesn't work Me: this is the only key I have for your laptop Customer: it's not my laptop but another one. Me: Whose laptop? Customer: Noor Me: There are 3 Noors working there. Which Noor? Customer: She is sitting next to me.We have a winner...<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterContacted Microsoft about odd double entries in Intune complianceTechnician asked for a HAR file (web browser debug file). This has NOTHING to do with it but I sent him one... 🤪 <a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterAlways fun to figure out something you have never done before. While standing near the controller of a potato processing machine.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterCreated a support ticket with Microsoft. MADE IT CLEAR that I don't work on Friday nor coming Monday. Yes, IN ALL CAPS.I assume they will call tomorrow and/or Monday. This has failed before.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterI just used this word:labelprinterpcuserwachtwoordI'm cool like that.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterCustomer: this app isn't working. Me: Install this extra, that fixes it. Customer: this app is still not working. Me; did you install the extra? Customer: no. Why should I?<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

Paul KaterI just experienced the real power of AI! Submitting a support ticket somewhere, the AI assistant kept popping up to ask questions about stuff I was trying to type in, and each time it gave me suggestions that weren't exactly helpful. The good thing about this is that it took me about 10 minutes to make the ticket instead of 5.<a href="https://writing.exchange/tags/ITsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#ITsupport</a>

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