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#techsupport

2 posts2 participants0 posts today
ScaryFury 🦜👻<p>Had to call tech support to fix my printer problem. It was a network issue. I installed a VPN a few weeks back and turned it off. When I restarted my computer, it activated on started up. <a href="https://aus.social/tags/techSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techSupport</span></a></p>
Third spruce tree on the left<p>But 4/5 times just going through the checklist of data collection and step 0 troubleshooting makes you go "oh dang, Im so dumb." as you find the OBVIOUS problem. </p><p><a href="https://mas.to/tags/sw" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>sw</span></a> <a href="https://mas.to/tags/development" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>development</span></a> <a href="https://mas.to/tags/service" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>service</span></a> <a href="https://mas.to/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a> </p><p>3/3</p>
Stephen Collins<p>Family tech support tasks:<br>1. Undo the layering of multiple tools that do the same thing, e.g. password managers, and explain why just one thing to do a job is a better choice.<br>2. Ensure *good* or *better* tools are the choice for defaults where possible, e.g. browsers, plugins, office tools, and explain why the choice you prefer is better.<br>3. Guide cleanups and explain what is happening and why.<br>4. Set up automated rules to improve management of mail and explain why.<br>5. Undo installations of objectively bad apps and explain why and offer alternatives (see 2 above).<br>6. Over time, encourage migration to apps that do not support billionaires, fascists, and surveillance capitalists and explain why.<br>7. Encourage some kind of backups and explain why.<br>8. Explain enshittification and how it can be avoided.<br>9. Teach them to fish.</p><p>"Use Linux on the desktop” is not an answer to any of these as a *first* step. Nor is “just use Signal/LibreOffice/Fastmail/Proton/other things we know are better” because that's a demand, not an encouragement. Show, don't tell or demand.</p><p><a href="https://aus.social/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a> <a href="https://aus.social/tags/familytechsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>familytechsupport</span></a></p>
Sasquatch Networks<p>If you are thinking about tinkering with your homelab, but are new to it or not sure what you’re doing, we’d be happy to help. </p><p>We are an authorized vendor or partner for some cool products:<br>👉 <span class="h-card" translate="no"><a href="https://1password.social/@1password" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>1password</span></a></span> password management<br>👉 Duo MFA and SSO <br>👉 <span class="h-card" translate="no"><a href="https://mikrotik.social/@mikrotik" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>mikrotik</span></a></span> networking hardware<br>👉 Ubiquiti networking gear<br>👉 45Drives servers and NAS</p><p>All consultations are free, and we’ll give any Fedi-friends a sweet deal on anything else! :neocat_fingerguns:</p><p>Email sales @ sasquatchnetworks.com or DM us with any questions you might have!</p><p><a href="https://toot.exchange/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a> <a href="https://toot.exchange/tags/homelab" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>homelab</span></a> <a href="https://toot.exchange/tags/networking" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>networking</span></a> <a href="https://toot.exchange/tags/server" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>server</span></a> <a href="https://toot.exchange/tags/cloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>cloud</span></a> <a href="https://toot.exchange/tags/linux" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>linux</span></a> <a href="https://toot.exchange/tags/sysadmin" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>sysadmin</span></a> <a href="https://toot.exchange/tags/selfhosting" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>selfhosting</span></a> <a href="https://toot.exchange/tags/1password" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>1password</span></a> <a href="https://toot.exchange/tags/mikrotik" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>mikrotik</span></a></p>
Bob Young<p>Today I went to a client location to do a site walk for an expansion they’re doing. I got the details and then immediately scheduled a site meeting for tomorrow with a fiber installer to get a quote for connectivity to the new space. But that’s really not the story...</p><p>While I was in the existing office space, the Business Manager said, “Also, the guys are complaining about the Wi-Fi, so if you have time, would you take a look at that?” I said sure. When I’d finished the main activities I tracked down their Scheduler/Foreman and asked him for details about the Wi-Fi problem: “Is it everywhere, or in certain places? Is it all the time, or sporadic?”</p><p>He said the Wi-Fi was consistently bad in his office on the second floor. That was really the only complaint. They had remodeled an old storeroom into his office, and it had never been included in the original Wi-Fi plan. The Wi-Fi was truly awful in his office. But – he had an open Ethernet jack! </p><p>So I installed an additional Access Point right in his office. A few minutes later he came back in, just as I was finishing up the speed tests: 540 Mbps down, 41 Mbps up. Since they’re paying for 500/35, I’m pretty pleased. I gave him the SSID and key, and he connected – you should’ve seen the smile on his face.</p><p>Sometimes it doesn’t take much to be a hero. The simplest things...</p><p><a href="https://infosec.exchange/tags/CallMeIfYouNeedMe" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CallMeIfYouNeedMe</span></a> <a href="https://infosec.exchange/tags/FIFONetworks" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FIFONetworks</span></a></p><p><a href="https://infosec.exchange/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a> <a href="https://infosec.exchange/tags/OnSite" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>OnSite</span></a> <a href="https://infosec.exchange/tags/Remote" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Remote</span></a></p>
Zelda 🎀 Antifa Supersoldier<p><a href="https://mastodon.social/tags/PCGaming" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>PCGaming</span></a> <a href="https://mastodon.social/tags/PC" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>PC</span></a> <a href="https://mastodon.social/tags/Gaming" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Gaming</span></a> question:</p><p>I have two different PCs, high-end Nvidia graphics, HDMI-&gt; TV runs like shit. You can watch a Netflix show and see the missing frames. </p><p>Everything along the chain is plugged in right, high end, I've changed every setting. Even at 1080p/60, the missing frames show (tvs are 4k, GPUs can do 240hz easy). It's not "lag" or 'jutter', GPU is not overworked, games run fine (just move them off the TV). </p><p>What the fuck could it be? </p><p><a href="https://mastodon.social/tags/tech" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>tech</span></a> <a href="https://mastodon.social/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a></p>
caitp<p>If I wanted to back up an HPFS+ (probably... 2015 mac with out of date software) Mac, without using Time Capsule, what can I do? There must be open source tools that can do this.</p><p><a href="https://mstdn.social/tags/Apple" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Apple</span></a> <a href="https://mstdn.social/tags/Mac" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Mac</span></a> <a href="https://mstdn.social/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a> <a href="https://mstdn.social/tags/OpenSource" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>OpenSource</span></a> <a href="https://mstdn.social/tags/TimeCapsuleWontWork" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TimeCapsuleWontWork</span></a> <a href="https://mstdn.social/tags/AskingYouInsteadOfChatGPT" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AskingYouInsteadOfChatGPT</span></a> <a href="https://mstdn.social/tags/WillBuyYouACoffee" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>WillBuyYouACoffee</span></a> <a href="https://mstdn.social/tags/HelpAGurlOut" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HelpAGurlOut</span></a></p>
FinchHaven sfba<p><a href="https://sfba.social/tags/Mastodon" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Mastodon</span></a> <a href="https://sfba.social/tags/QuotePosts" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>QuotePosts</span></a> are going to be a nightmare when they finally go live, if for no other reason(s) than different instance versions and different apps on different mobiles will all be at different stages of development</p><p>And no one will be available to act as <a href="https://sfba.social/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a></p><p>Here's some of the issues right now at <a href="https://sfba.social/tags/Github" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Github</span></a>:</p><p>[mastodon/mastodon] Inconsistency in quote filtering with silenced accounts (Issue # 36162)</p><p>[mastodon/mastodon] Change quoted posts from silenced accounts not to be hidden (PR # 36166)</p><p>[mastodon/mastodon] Add click-through for quoted limited accounts (PR # 36167) </p><p>Maybe it's a good time go off and watch <a href="https://sfba.social/tags/SilkSong" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>SilkSong</span></a> on <a href="https://sfba.social/tags/Twitch" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Twitch</span></a> for a week or so</p>
Logan 5 and 666 others<p>I use the DuckDuckGo browser and sometimes, after I shut down my computer and start it up again, it forgets all the tabs I have open. It’s already set to open the last set of tabs I had opened. I wrote into DDG to let them know. Has anyone else experienced this? And do you have a solution? This is on a PC using Windows 11. Thanks.</p><p><a href="https://beige.party/tags/DuckDuckGo" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DuckDuckGo</span></a> <br><a href="https://beige.party/tags/DDG" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DDG</span></a> <br><a href="https://beige.party/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a> <br><a href="https://beige.party/tags/Browser" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Browser</span></a></p>
spooksie 👻<p>could someone remind me how to search my own posts? i had it saved at one point, but i can't find it now 😖 </p><p><a href="https://tilde.zone/tags/fediverse" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>fediverse</span></a> <a href="https://tilde.zone/tags/mastodon" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>mastodon</span></a> <a href="https://tilde.zone/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a></p>
F3715H<p><a href="https://noods.fun/tags/FollowerPower" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FollowerPower</span></a>: Anyone know a good way to <a href="https://noods.fun/tags/download" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>download</span></a> a <a href="https://noods.fun/tags/YouTube" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>YouTube</span></a> video that got <a href="https://noods.fun/tags/AgeRestricted" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>AgeRestricted</span></a>? </p><p>- No, I don't have an account!</p><p><a href="https://www.youtube.com/watch?v=SkXiVYlRTGQ" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">youtube.com/watch?v=SkXiVYlRTG</span><span class="invisible">Q</span></a></p><p><a href="https://noods.fun/tags/FollowerPower" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FollowerPower</span></a> <a href="https://noods.fun/tags/PleaseBoost" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>PleaseBoost</span></a> <a href="https://noods.fun/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a> <a href="https://noods.fun/tags/FediTechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FediTechSupport</span></a> <a href="https://noods.fun/tags/Archival" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Archival</span></a> <a href="https://noods.fun/tags/archiving" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>archiving</span></a> <a href="https://noods.fun/tags/Downloading" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Downloading</span></a></p>
nabeards<p>What happened to Time Machine on macOS? I used to be able to be in an app, eg, Photos or Notes, then open TM and restore directly in app. Now it only does Finder restores? What OS changed that and why? How am I supposed to restore an accidentally deleted Notes folder now? Why isn’t this answered in macOS help?</p><p><a href="https://hachyderm.io/tags/macOS" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>macOS</span></a> <a href="https://hachyderm.io/tags/mac" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>mac</span></a> <a href="https://hachyderm.io/tags/sequoia" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>sequoia</span></a> <a href="https://hachyderm.io/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a></p>
Ponygol<p>So my <a href="https://chaos.social/tags/Lenovo" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Lenovo</span></a> X1 Carbon Gen9 randomly turned off today and now it just does this. LED next to the charging port turns off then briefly blinks orange, goes back to white and then it blinks the esc, f1, and f4 buttons.</p><p>Occasionally it turns on and mentions a bios recovery or i even get to the boot menu but tends to quickly power off again.</p><p>Anyone knows if that is salvageable or what the issue might be?</p><p><a href="https://chaos.social/tags/askfedi" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>askfedi</span></a> <a href="https://chaos.social/tags/bricked" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>bricked</span></a> <a href="https://chaos.social/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a></p>
Zelda 🎀 Antifa Supersoldierlong tech question, pc won't wake from sleep from devices
LeonianUniverse😁<p>Does anyone know how to get the <a href="https://caneandable.social/tags/orbitReader" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>orbitReader</span></a> to connect on start-up? I can't get it to just connect to my phone, instead I have to go in to the braille settings every time and connect it that way. Thanks for your help. <a href="https://caneandable.social/tags/blind" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>blind</span></a> <a href="https://caneandable.social/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a></p>
Christer<p><a href="https://mastodon.social/tags/meme" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>meme</span></a> <a href="https://mastodon.social/tags/DogsOfMastodon" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DogsOfMastodon</span></a> <a href="https://mastodon.social/tags/IT" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>IT</span></a> <a href="https://mastodon.social/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a></p>
Asheville Charlie<p>Sometimes I make myself laugh..</p><p>So I got ONE website client left and theyre havin image probs so I sent these up for test pics and told em clear cache and reboot till they see em..lol..</p><p><a href="https://mastodon.social/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a><br><a href="https://mastodon.social/tags/lolz" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>lolz</span></a></p>
Ursa<p>There is something relieving about getting daily server backups running again after a year of living on the edge, backup free.</p><p><a href="https://mas.to/tags/techsupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>techsupport</span></a> <br><a href="https://mas.to/tags/computers" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>computers</span></a><br><a href="https://mas.to/tags/activedirectory" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>activedirectory</span></a></p>
Brie Mmm<p>So you think your last talk with tech support was hard? Think of the guy, who spent almost an hour on teleconference with five technicians, while flying a plane that was unable to land, but all too eager to enter “ground operation mode” in mid-air.</p><p><a href="https://edition.cnn.com/2025/08/27/us/alaska-f-35-crash-accident-report-hnk-ml" rel="nofollow noopener" target="_blank">F-35 pilot held 50-minute airborne conference call with engineers before fighter jet crashed in Alaska</a></p><p>(spoiler: the pilot survived, the plane did not and finally chose permanent underground operation mode, so to say)</p><p><a href="https://venera.social/search?tag=aviation" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>aviation</span></a> <a href="https://venera.social/search?tag=TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a></p>
Adam<p>Configure Dillo Browser for High Dots Per Inch (HiDPI) Displays</p><p>Improve the web browsing experience by learning about solutions in configuring the web browser Dillo for High Dots Per Inch (HiDPI) monitor displays.</p><p><a href="https://www.adamsdesk.com/posts/dillo-browser-configure-hidpi/" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">adamsdesk.com/posts/dillo-brow</span><span class="invisible">ser-configure-hidpi/</span></a></p><p><a href="https://fosstodon.org/tags/blog" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>blog</span></a> <a href="https://fosstodon.org/tags/DilloBrowser" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DilloBrowser</span></a> <a href="https://fosstodon.org/tags/HiDPI" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>HiDPI</span></a> <a href="https://fosstodon.org/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a> <a href="https://fosstodon.org/tags/RetroComputing" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>RetroComputing</span></a> <span class="h-card" translate="no"><a href="https://polymaths.social/@rl_dane" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>rl_dane</span></a></span></p>
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