Bob Young<p>Today I went to a client location to do a site walk for an expansion they’re doing. I got the details and then immediately scheduled a site meeting for tomorrow with a fiber installer to get a quote for connectivity to the new space. But that’s really not the story...</p><p>While I was in the existing office space, the Business Manager said, “Also, the guys are complaining about the Wi-Fi, so if you have time, would you take a look at that?” I said sure. When I’d finished the main activities I tracked down their Scheduler/Foreman and asked him for details about the Wi-Fi problem: “Is it everywhere, or in certain places? Is it all the time, or sporadic?”</p><p>He said the Wi-Fi was consistently bad in his office on the second floor. That was really the only complaint. They had remodeled an old storeroom into his office, and it had never been included in the original Wi-Fi plan. The Wi-Fi was truly awful in his office. But – he had an open Ethernet jack! </p><p>So I installed an additional Access Point right in his office. A few minutes later he came back in, just as I was finishing up the speed tests: 540 Mbps down, 41 Mbps up. Since they’re paying for 500/35, I’m pretty pleased. I gave him the SSID and key, and he connected – you should’ve seen the smile on his face.</p><p>Sometimes it doesn’t take much to be a hero. The simplest things...</p><p><a href="https://infosec.exchange/tags/CallMeIfYouNeedMe" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>CallMeIfYouNeedMe</span></a> <a href="https://infosec.exchange/tags/FIFONetworks" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>FIFONetworks</span></a></p><p><a href="https://infosec.exchange/tags/TechSupport" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>TechSupport</span></a> <a href="https://infosec.exchange/tags/OnSite" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>OnSite</span></a> <a href="https://infosec.exchange/tags/Remote" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Remote</span></a></p>