Med-Mastodon

DarrenAnd of course they have moved to the workflow that is guaranteed to destroy customer retention1. chat bot that requests a "simple" description of the problem and redirects you to community help after offering unrelated solutions 2. Option of chatting with support that's usually closed but when open 3.. re-asks you for the problem, your name, your contact info, and then winds up suggesting reinstalling your operating system from low earth orbit just to make sure it isn't a problem on your end...Then you start searching for alternative products... <a href="https://sfba.social/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> (which likely have the same bugs because .. humans can't ship software anymore..)

DarrenThe whole renaissance of software development with AI and wonderful modern tools is going well. <a href="https://sfba.social/tags/quickbooks" class="mention hashtag" rel="nofollow noopener" target="_blank">#quickbooks</a> <a href="https://sfba.social/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> package has a "digital assistant" button on the top right hand corner. That pulls up this workflow if you press it.. They could easily have vibe coded this solution... for all its complexity.

Europe Says<a href="https://www.europesays.com/2266707/" rel="nofollow noopener" translate="no" target="_blank">https://www.europesays.com/2266707/</a> Intuit Adds AI Agents, Other Enhancements to Intuit Enterprise Suite <a href="https://pubeurope.com/tags/accounting" class="mention hashtag" rel="nofollow noopener" target="_blank">#accounting</a> <a href="https://pubeurope.com/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#AI</a> <a href="https://pubeurope.com/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#ArtificialIntelligence</a> <a href="https://pubeurope.com/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> <a href="https://pubeurope.com/tags/SmallBusiness" class="mention hashtag" rel="nofollow noopener" target="_blank">#SmallBusiness</a> <a href="https://pubeurope.com/tags/technology" class="mention hashtag" rel="nofollow noopener" target="_blank">#technology</a>

Benjamin Carr, Ph.D. 👨🏻‍💻🧬The <a href="https://hachyderm.io/tags/IRS" class="mention hashtag" rel="nofollow noopener" target="_blank">#IRS</a> <a href="https://hachyderm.io/tags/Tax" class="mention hashtag" rel="nofollow noopener" target="_blank">#Tax</a> Filing <a href="https://hachyderm.io/tags/Software" class="mention hashtag" rel="nofollow noopener" target="_blank">#Software</a> TurboTax Is Trying to Kill Released as <a href="https://hachyderm.io/tags/OpenSource" class="mention hashtag" rel="nofollow noopener" target="_blank">#OpenSource</a> <a href="https://hachyderm.io/tags/DirectFile" class="mention hashtag" rel="nofollow noopener" target="_blank">#DirectFile</a> and the IRS's <a href="https://hachyderm.io/tags/FreeFile" class="mention hashtag" rel="nofollow noopener" target="_blank">#FreeFile</a> program more broadly have been the subject of years of <a href="https://hachyderm.io/tags/lobbying" class="mention hashtag" rel="nofollow noopener" target="_blank">#lobbying</a> efforts by financial technology giants like <a href="https://hachyderm.io/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a>, which makes <a href="https://hachyderm.io/tags/TurboTax" class="mention hashtag" rel="nofollow noopener" target="_blank">#TurboTax</a>. <a href="https://hachyderm.io/tags/DOGE" class="mention hashtag" rel="nofollow noopener" target="_blank">#DOGE</a> also sought to kill Direct File. About 300,000 people used it last year as part of a limited pilot program, and those who did gave it incredibly positive reviews! <a href="https://www.404media.co/directfile-open-source-irs-tax-filing-software-turbotax-is-trying-to-kil/" rel="nofollow noopener" translate="no" target="_blank">https://www.404media.co/directfile-open-source-irs-tax-filing-software-turbotax-is-trying-to-kil/</a> <a href="https://archive.ph/U6j4b" rel="nofollow noopener" translate="no" target="_blank">https://archive.ph/U6j4b</a>

Bernie the WordsmithThe source code of the Direct File tax system in US has been released and folks are already forking it. Oh, to be in the same room as the <a href="https://neopaquita.es/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> tax goons right now to see how they seethe <a href="https://neopaquita.es/tags/turbotax" class="mention hashtag" rel="nofollow noopener" target="_blank">#turbotax</a> <a href="https://www.404media.co/directfile-open-source-irs-tax-filing-software-turbotax-is-trying-to-kil/" rel="nofollow noopener" translate="no" target="_blank">https://www.404media.co/directfile-open-source-irs-tax-filing-software-turbotax-is-trying-to-kil/</a>

John Carlsen 🇺🇸🇳🇱🇪🇺"The IRS Tax Filing Software TurboTax Is Trying to Kill Just Got Open SourcedDirect File has been open sourced, and its creators have left government to continue working on the 'future of tax filing.'"by Jason Koebler Jun 4, 2025 at 10:04 AMLink to <a href="https://sfba.social/tags/404Media" class="mention hashtag" rel="nofollow noopener" target="_blank">#404Media</a> around tracking wall:<a href="https://archive.is/U6j4b" rel="nofollow noopener" translate="no" target="_blank">https://archive.is/U6j4b</a>Let's get <a href="https://sfba.social/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a>

Europe Says<a href="https://www.europesays.com/2025321/" rel="nofollow noopener" translate="no" target="_blank">https://www.europesays.com/2025321/</a> Intuit, Google Cloud Partner to Streamline Tax Filing With AI <a href="https://pubeurope.com/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#AI</a> <a href="https://pubeurope.com/tags/AIAgents" class="mention hashtag" rel="nofollow noopener" target="_blank">#AIAgents</a> <a href="https://pubeurope.com/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#ArtificialIntelligence</a> <a href="https://pubeurope.com/tags/google" class="mention hashtag" rel="nofollow noopener" target="_blank">#google</a> <a href="https://pubeurope.com/tags/GoogleCloud" class="mention hashtag" rel="nofollow noopener" target="_blank">#GoogleCloud</a> <a href="https://pubeurope.com/tags/GoogleGemini" class="mention hashtag" rel="nofollow noopener" target="_blank">#GoogleGemini</a> <a href="https://pubeurope.com/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> <a href="https://pubeurope.com/tags/News" class="mention hashtag" rel="nofollow noopener" target="_blank">#News</a> <a href="https://pubeurope.com/tags/PYMNTSNews" class="mention hashtag" rel="nofollow noopener" target="_blank">#PYMNTSNews</a> <a href="https://pubeurope.com/tags/QuickBooks" class="mention hashtag" rel="nofollow noopener" target="_blank">#QuickBooks</a> <a href="https://pubeurope.com/tags/TaxFiling" class="mention hashtag" rel="nofollow noopener" target="_blank">#TaxFiling</a> <a href="https://pubeurope.com/tags/taxes" class="mention hashtag" rel="nofollow noopener" target="_blank">#taxes</a> <a href="https://pubeurope.com/tags/TurboTax" class="mention hashtag" rel="nofollow noopener" target="_blank">#TurboTax</a>

Tom Sheppard"‘A nasty surprise’: TurboTax customers in Ontario owe big money after CRA audits"<a href="https://globalnews.ca/news/11128974/turbotax-ontario-cra-audits/" rel="nofollow noopener" translate="no" target="_blank">https://globalnews.ca/news/11128974/turbotax-ontario-cra-audits/</a><a href="https://twit.social/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> <a href="https://twit.social/tags/TurboTax" class="mention hashtag" rel="nofollow noopener" target="_blank">#TurboTax</a> <a href="https://twit.social/tags/CRA" class="mention hashtag" rel="nofollow noopener" target="_blank">#CRA</a> <a href="https://twit.social/tags/CanadaRevenueAgency" class="mention hashtag" rel="nofollow noopener" target="_blank">#CanadaRevenueAgency</a> <a href="https://twit.social/tags/Ontario" class="mention hashtag" rel="nofollow noopener" target="_blank">#Ontario</a> <a href="https://twit.social/tags/comic" class="mention hashtag" rel="nofollow noopener" target="_blank">#comic</a>

A. Lee Bennett Jr.GRRRRR. Stupid <a href="https://mastodon.social/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a>. One day I'll decide to go with a less evil company but I needed the simplicity of having used <a href="https://mastodon.social/tags/TurboTax" class="mention hashtag" rel="nofollow noopener" target="_blank">#TurboTax</a> before to just repeat things. But they just did to me what I so often hear complaints about—unwittingly tried to auto dump me into the Premium product instead of just Deluxe. (I can't do free file due to having to file Schedule C). <a href="https://mastodon.social/tags/Evil" class="mention hashtag" rel="nofollow noopener" target="_blank">#Evil</a>

Darrenif hell is real, there’s a circle run by <a href="https://sfba.social/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> where victims are doomed to click through <a href="https://sfba.social/tags/turbotax" class="mention hashtag" rel="nofollow noopener" target="_blank">#turbotax</a> wizards endlessly trying to erase sinful data integrity issues in underlying forms with bizarre names.

Speed demon 🇪🇺 🇳🇴🇺🇦🇵🇸<a href="https://mamot.fr/@pluralistic" class="u-url mention" rel="nofollow noopener" target="_blank">@pluralistic</a> I just filed my taxes in <a href="https://im.alstadheim.no/tags/Norway" class="mention hashtag" rel="nofollow noopener" target="_blank">#Norway</a>. 5 minutes to skim the pre-filled form, accept with no changes, submit. <a href="https://im.alstadheim.no/tags/FreeFile" class="mention hashtag" rel="nofollow noopener" target="_blank">#FreeFile</a> <a href="https://im.alstadheim.no/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> <a href="https://im.alstadheim.no/tags/IRS" class="mention hashtag" rel="nofollow noopener" target="_blank">#IRS</a> Was pleased to see they had all the deductions already filled in. If I'd had an expensive commute for work, I'd have been able submit receipts to get a deduction above the standard minimum. Same with any non-electronic transactions I might have had. I don't , so I didn't.

Matthew TurlandRevolutionizing <a href="https://phpc.social/tags/KnowledgeDiscovery" class="mention hashtag" rel="nofollow noopener" target="_blank">#KnowledgeDiscovery</a> with <a href="https://phpc.social/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#GenAI</a> to Transform <a href="https://phpc.social/tags/DocumentManagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#DocumentManagement</a> | by Roddam Harshavardhan Reddy | <a href="https://phpc.social/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> Engineering | Mar, 2025 | Medium <a href="https://medium.com/intuit-engineering/revolutionizing-knowledge-discovery-with-genai-to-transform-document-management-0cdf4385c11c" rel="nofollow noopener" translate="no" target="_blank">https://medium.com/intuit-engineering/revolutionizing-knowledge-discovery-with-genai-to-transform-document-management-0cdf4385c11c</a>

CrozillaMusk's DOGE fires federal tech team that built government’s free tax-filing site <a href="https://sfba.social/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> <a href="https://sfba.social/tags/turbotax" class="mention hashtag" rel="nofollow noopener" target="_blank">#turbotax</a> <a href="https://ground.news/article/musks-doge-fires-federal-tech-team-that-built-free-tax-filing-site" rel="nofollow noopener" translate="no" target="_blank">https://ground.news/article/musks-doge-fires-federal-tech-team-that-built-free-tax-filing-site</a>

Bytes EuropeAI Will Make SMB Back-Office Workflows More Intuitive <a href="https://www.byteseu.com/778662/" rel="nofollow noopener" translate="no" target="_blank">https://www.byteseu.com/778662/</a> <a href="https://pubeurope.com/tags/AI" class="mention hashtag" rel="nofollow noopener" target="_blank">#AI</a> <a href="https://pubeurope.com/tags/ArtificialIntelligence" class="mention hashtag" rel="nofollow noopener" target="_blank">#ArtificialIntelligence</a> <a href="https://pubeurope.com/tags/Automation" class="mention hashtag" rel="nofollow noopener" target="_blank">#Automation</a> <a href="https://pubeurope.com/tags/b2bTurboTax" class="mention hashtag" rel="nofollow noopener" target="_blank">#b2bTurboTax</a> <a href="https://pubeurope.com/tags/BackOffice" class="mention hashtag" rel="nofollow noopener" target="_blank">#BackOffice</a> <a href="https://pubeurope.com/tags/CreditKarma" class="mention hashtag" rel="nofollow noopener" target="_blank">#CreditKarma</a> <a href="https://pubeurope.com/tags/DigitalTransformation" class="mention hashtag" rel="nofollow noopener" target="_blank">#DigitalTransformation</a> <a href="https://pubeurope.com/tags/Earnings" class="mention hashtag" rel="nofollow noopener" target="_blank">#Earnings</a> <a href="https://pubeurope.com/tags/GenAI" class="mention hashtag" rel="nofollow noopener" target="_blank">#GenAI</a> <a href="https://pubeurope.com/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> <a href="https://pubeurope.com/tags/MailChimp" class="mention hashtag" rel="nofollow noopener" target="_blank">#MailChimp</a> <a href="https://pubeurope.com/tags/News" class="mention hashtag" rel="nofollow noopener" target="_blank">#News</a> <a href="https://pubeurope.com/tags/PYMNTSNews" class="mention hashtag" rel="nofollow noopener" target="_blank">#PYMNTSNews</a> <a href="https://pubeurope.com/tags/QuickBooks" class="mention hashtag" rel="nofollow noopener" target="_blank">#QuickBooks</a>

Judith van StegerenUhm, Mailchimp... I'm not sure this is legal.<a href="https://fosstodon.org/tags/consent" class="mention hashtag" rel="nofollow noopener" target="_blank">#consent</a> <a href="https://fosstodon.org/tags/optin" class="mention hashtag" rel="nofollow noopener" target="_blank">#optin</a> <a href="https://fosstodon.org/tags/optout" class="mention hashtag" rel="nofollow noopener" target="_blank">#optout</a> <a href="https://fosstodon.org/tags/marketing" class="mention hashtag" rel="nofollow noopener" target="_blank">#marketing</a> <a href="https://fosstodon.org/tags/mailchimp" class="mention hashtag" rel="nofollow noopener" target="_blank">#mailchimp</a> <a href="https://fosstodon.org/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> <a href="https://fosstodon.org/tags/newsletters" class="mention hashtag" rel="nofollow noopener" target="_blank">#newsletters</a>

Darrenit's <a href="https://sfba.social/tags/ustax" class="mention hashtag" rel="nofollow noopener" target="_blank">#ustax</a> season, so time for your annual reminder of just HOW F&Y*ing bad financial institutions are at security policy. For example, just now, attempting to add <a href="https://sfba.social/tags/2FA" class="mention hashtag" rel="nofollow noopener" target="_blank">#2FA</a> via auth app (because hardware key not a thing), and they insist on adding a bloody phone number as the PRIMARY two factor option. I mean how bad can you be at this. looking at you <a href="https://sfba.social/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a>

DAILY TROOT<a href="https://pixelfed.social/discover/tags/taxes?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#taxes</a> <a href="https://pixelfed.social/discover/tags/gov?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#gov</a> <a href="https://pixelfed.social/discover/tags/corruption?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#corruption</a> ? <a href="https://pixelfed.social/discover/tags/banks?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#banks</a> <a href="https://pixelfed.social/discover/tags/shady?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#shady</a> a f .. interesting times aye? W T F tho? sheesh.. <a href="https://pixelfed.social/discover/tags/turbotax?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#turbotax</a> <a href="https://pixelfed.social/discover/tags/intuit?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#intuit</a> <a href="https://pixelfed.social/discover/tags/fraud?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#fraud</a> <a href="https://pixelfed.social/discover/tags/irs?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#irs</a> <a href="https://pixelfed.social/discover/tags/politics?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#politics</a> " not so much that's a dead thing imho.. * <a href="https://pixelfed.social/discover/tags/ethics?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#ethics</a> * oh boy <a href="https://pixelfed.social/discover/tags/rules?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#rules</a> <a href="https://pixelfed.social/discover/tags/war?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#war</a> in <a href="https://pixelfed.social/discover/tags/battle?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#battle</a> there is no <a href="https://pixelfed.social/discover/tags/law?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#law</a> tho * think about it. <a href="https://pixelfed.social/discover/tags/judge?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#judge</a> and <a href="https://pixelfed.social/discover/tags/jury?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#jury</a> is <a href="https://pixelfed.social/discover/tags/people?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#people</a> be read for anything imho * NK in RU bad signs <a href="https://pixelfed.social/discover/tags/economy?src=hash" class="u-url hashtag" rel="nofollow noopener" target="_blank">#economy</a> is a SOB" to cypher but OH FING BOY that used GM EV amazing savings.. no more 350$ a month of gas .. try 40 $ FAF/ but that slavery tsla ride meghhhh overrated a f

DrBob, Neurologist, 🧠MechanicImportant thread on tax filing in the US. Take the time to read this. Just reprehensible 🤬<a href="https://vmst.io/tags/musk" class="mention hashtag" rel="nofollow noopener" target="_blank">#musk</a> <a href="https://vmst.io/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> <a href="https://vmst.io/tags/HRBlock" class="mention hashtag" rel="nofollow noopener" target="_blank">#HRBlock</a> <a href="https://vmst.io/tags/taxes" class="mention hashtag" rel="nofollow noopener" target="_blank">#taxes</a> <a href="https://vmst.io/tags/irs" class="mention hashtag" rel="nofollow noopener" target="_blank">#irs</a> <a href="https://mamot.fr/@pluralistic" class="u-url mention" rel="nofollow noopener" target="_blank">@pluralistic</a> <a href="https://mamot.fr/@pluralistic/113985516566620146" rel="nofollow noopener" translate="no" target="_blank">https://mamot.fr/@pluralistic/113985516566620146</a>

DrBob, Neurologist, 🧠MechanicBackground on Intuit’s game plan of making people pay to file their taxes. Intuit is reprehensible!<a href="https://vmst.io/tags/intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#intuit</a> <a href="https://vmst.io/tags/turbotax" class="mention hashtag" rel="nofollow noopener" target="_blank">#turbotax</a> <a href="https://vmst.io/tags/irs" class="mention hashtag" rel="nofollow noopener" target="_blank">#irs</a> <a href="https://vmst.io/tags/taxes" class="mention hashtag" rel="nofollow noopener" target="_blank">#taxes</a> <a href="https://mamot.fr/@pluralistic" class="u-url mention" rel="nofollow noopener" target="_blank">@pluralistic</a> <a href="https://mamot.fr/@pluralistic/113985522468874428" rel="nofollow noopener" translate="no" target="_blank">https://mamot.fr/@pluralistic/113985522468874428</a>

Lorry<a href="https://mstdn.social/@calmeilles" class="u-url mention" rel="nofollow noopener" target="_blank">@calmeilles</a> I guess all the lobbying that <a href="https://mstdn.social/tags/Intuit" class="mention hashtag" rel="nofollow noopener" target="_blank">#Intuit</a> paid for worked then!

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